Listening.

Being a good listener. 

As the saying goes "Who does not speak, God does not hear" talking helps us to communicate, but it is important to good communication able to express ideas, speak properly, working with non-verbal communication, but also to listen it is important to understand others.

I do not know if it happened to you, that have met with people who speak perfectly but when you speak, they do not listen. For all those people here have them a few points that can be implemented.

• Stop talking: you can not hear if you are talking. 
• Put comfortable to who is speaking: help him to feel that he is free to speak. 
• Show him you want to hear: look and act interested. Do not use your cell phone or check your mail while he is talking to you.
• Eliminate distractions: not distracted playing, writing, watching videos, etc.
• Try to be empathetic to the other: try to put yourself in the place of another, so that you can understand his point of view. 
• Be PATIENT: spend some time and DO NOT interrupt. 
• Keep your mood: an angry person takes the worst meaning of the words.
• Be cautious with your arguments and criticisms: this puts the other on the defensive, or predispose crossly.
• Ask questions: it stimulates the other and shows that you are listening and to help develop other topics. 
• Stop talking: this is the first and the last. All other rules depend on this. You can not be a good listener while you are talking.

I consider these points that help us to have a better relationship with the other, either in the factor: family, work, etc.

 So you know all this practice to improve communication, in addition to knowing how to speak we must learn to listen to others, do not forget.